House of Jack is an Australia facing online casino that’s also a sister site to Casino-Mate. It’s live since May 2017 and features a hilarious crocodile mascot who makes everything that much more playful and enjoyable. The operator seems to be quite player-centric in general, offering decent welcome bonuses and weekly promotions, a VIP scheme, lots of games, jackpots and support options. However, the fact that it has only a Curaçao license, no live casino option and may charge for deposits is something to be weary of as well. If you’re keen on learning more about this new gaming destination, then follow up with the full review next.
The welcome bonus is sure to make many newcomers smile as it consists of bonus cash and wager free spins that can be used on different Play’n GO slots. From there, the road is open for more treats, including but not limited to additional free spins giveaways and reload deals. All that is tied up with terms and conditions, which from the first impression seem to be average or even more in the player’s favour than usually. Since that’s subject to change, make sure you do your research before accepting any promotion.
Their VIP club is called Jack’s Pack. To become a member of the pack, members must reach certain usage requirements and maintain them while reaping the privileges. This includes exclusive promotions and bonuses, larger withdrawal limits and faster cashout times, dedicated VIP hosts and more. For more details, refer to the VIP page of theirs.
T&C’s apply to each and every bonus deal, so make sure you read the fine print to fully understand what you apply for.
The software platform which House of Jack uses is powerful enough to support games from developers like Betsoft Gaming, Microgaming, Play’n GO, Quickspin and Spigo. There’s no download required for play, which can also be enjoyed on a mobile device of any size.
The lobby structure or navigation, in general, is good, including not only the primary game categories but also the option to sort the content by popularity, provider, and your favourites. You’re welcome to play for free, without any accounts as well, just to get a feel of it first.
Most popular pokies or slots at the House of Jack Casino include Immortal Romance and Tarzan, Hugo, Mr. Vegas, Book of Dead, and Thunderstruck II. Progressive jackpot slots are featured too, including some of industry’s biggest like the Mega Fortune series.
The casino also presents single- and multi-hand blackjack, roulette, craps, baccarat and video poker, such as Jacks or Better, Deuces Wild, and Joker Poker. The biggest disadvantage is that there are no live dealer games, at least in the early stages of the launch.
Finally, if you wish, you can also try your luck on one of their scratch cards or arcade-type games.
Security and Banking
The casino is operated by Cardins Limited, which is licensed only by the Government of Curaçao. Sensitive data should be safe and secure thanks to the standard website encryption.
The cashier is designed with players from Australia, New Zealand and Canada in mind, although players overseas should feel relatively comfortable too. That said, you can make deposits using Visa, MasterCard, Neteller, Skrill, ecoPayz, paysafecard, Instadebit or the bank transfer option. The accounts can be held in AUD, NZD, CAD, EUR or USD, to avoid unnecessary currency conversion.
Before making a payment, note that certain deposit methods do charge a fee. When it comes to withdrawals, then cashouts are processed more or less instantly, except for credit/debit cards and Instadebit.
Customer Support at House of Jack Casino
House of Jack has a customer service on standby 24/7, contactable via email, live chat, at an Australian, New Zealand or international phone number. For self-service, consider using their FAQ.
***Please Note The information on this page can change without notice. For final verification of any terms and conditions, wagering requirements, game exclusions and bonus rules, please confirm directly with House of Jack Casino before registering.